Privacy Policy
Effective Date: August 1, 2026
Continuum Fiscal Services, Inc. CFS respects your privacy and is committed to protecting the personal and sensitive information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://continuumfs.com) (the "Site"), use our web portals, submit forms, or utilize our associated applications, including Electronic Visit Verification (EVV) apps.
1. Information We Collect
We may collect personal, financial, and health-related information from you in a variety of ways, depending on how you interact with our Site and services:
Information You Provide to Us Directly:
Contact Information: Name, email address, phone number, and mailing address when you contact us or submit an inquiry.
Enrollment and Employment Data: Information submitted through Employer and Employee participant packets, vendor payment forms, background check materials, and rate sheets.
Financial Information: Bank account details for payroll processing and ACH transfers.
Health and Waiver Program Data: Information necessary to administer Georgia Department of Community Health waiver programs (COMP, NOW, CCSP, ICWP, SWP), which may include Protected Health Information (PHI).
Information from Portals and Apps: When employees and employers use our Web Portals or the required Electronic Visit Verification (EVV) application (e.g., Mobile Caregiver+), we collect timesheet data, location data (as required by EVV mandates to verify shifts), and scheduling information.
Information Collected Automatically (via Squarespace): This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network, and device.
Web pages you visited prior to coming to this website.
Your IP address.
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
2. How We Use Your Information
We use the information we collect primarily to act as your fiscal intermediary and manage self-directed care programs. Specifically, we use your data to:
Process payroll, tax reporting, and workers' compensation accurately and on time.
Administer and manage your participation in Georgia state waiver programs.
Verify employee clock-in and clock-out times to maintain compliance with state EVV requirements.
Communicate with you regarding important updates, payroll errors, or schedule changes.
Maintain the security and functionality of our Site and web portals.
3. HIPAA and Protected Health Information (PHI)
As a fiscal intermediary handling data for state waiver programs, CFS is committed to strict compliance with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) collected through our Site, forms, or portals is handled with strict confidentiality, utilizing secure servers and encrypted communications. PHI is only used and disclosed as permitted by HIPAA regulations and as necessary to perform our fiscal intermediary duties.
4. How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
State and Federal Agencies: We report necessary payroll, tax, and waiver utilization data to the IRS, State of Georgia tax authorities, and the Georgia Department of Community Health.
Service Providers: We share data with trusted third-party vendors who assist us in operating our business, such as EVV app providers (e.g., Mobile Caregiver+), banking institutions for ACH transfers, and our website host (Squarespace).
Legal Compliance: We may disclose information if required by law, court order, or governmental regulation.
5. Cookies and Analytics
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.
Functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
Analytics and performance cookies are used on this website only when you acknowledge our cookie banner. We use analytics to view site traffic, activity, and other data to improve our services.
6. Data Security
We implement a variety of industry-standard security measures—including role-based access, secure web portals, and encryption—to maintain the safety of your personal and financial information. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your role (employer, employee, or participant), you may have the right to review, update, or correct the information we hold about you. You can update your information by submitting a Participant & Representative Information Update Form or by contacting our office directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any updates on this page and update the "Effective Date" at the top of the policy.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or need to report a technical issue, please contact us at:
Continuum Fiscal Services, Inc.
Website:https://continuumfs.com
Phone: +1 (678) 974-7942
Email: info@continuumfs.com
Address: 260 Peachtree St NE, Suite 1903 | Atlanta, GA 30303